CANCELLATION POLICY
This website is owned and operated by Starscapes Experiences. (henceforth referred as “STARSCAPES, “Starscapes” or “we” or “us” or “our” ” www.starscapes.zone” having its registered office at A-3302, Ireo Victory Valley, Sector 67, Golf Course Extension Road, Badshahpur, Gurgaon – 122101, Haryana, India.
In using the services provided by our website www.starscapes.zone, you are deemed to have accepted the terms and conditions listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms and conditions till the time you access this website.
STARSCAPES reserves the right to change these terms and conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible. All rights including copyright, in this website are owned by Starscapes Experiences. Any use of this website or its contents, including copying or storing it in whole or part without the permission of Starscapes Experiences. is prohibited.
If you have any queries about these terms and conditions or any complaints or suggestions regarding our website, please feel free to write to us at support@starscapes.zone.
There may be certain shows or orders that STARSCAPES might not be able to run or accept, and therefore, we reserve the right, at our sole discretion, to refuse or cancel any shows or order. Some reasons may include limitation on quantity available for purchase; errors in pricing or product information or certain issues identified by our fraud avoidance department or any other issue which STARSCAPES identifies for not accepting the order. Some of the reasons for cancellation of shows may include maintenance of telescope, low visibility, poor weather conditions etc. However, in case of any cancellation from our part, we will notify you via email or SMS or both.
Once a ticket of show or a product is purchased then it cannot be refunded or cancelled. No cancellation policy of STARSCAPES is binding on all customers and is consistent across all STARSCAPES offerings such as shows, events, online store.
NOTE: In the event that the amount has been deducted from your account but the transaction has failed, we will refund the amount to your account at the earliest.
All shows, events, workshops, contests, or any other information displayed on www.starscapes.zone constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the terms and conditions as listed herein. We reserve the right to accept or reject your offer in part or in full.
For the products listed on our online store, we have made every effort to display the colours and sizes of our products that appear on our website as accurately as possible. However, as the actual colours you see will depend on your monitor. We cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery. Packaging of the product may vary from that displayed on the website.
